TERMS & PRIVACY © 2021 ESTEELO, LLC

Return and Refund Policy

Last updated: July 2021

Thank you for shopping at https://esteelo.co, operated by Esteelo.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Esteelo.

  • Services refers to digital and in-person offerings by the Company.

  • Website refers to Esteelo, accessible from https://esteelo.co

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

Esteelo is not responsible for order cancellations through third-party retailers.

Esteelo cannot honor Order Cancellations for digital Goods purchased through the Website (namely https://esteelo.co/downloads).

Esteelo can honor Order Cancellations for Services purchased through the Company with 48 hours notice.

Conditions for Returns & Refunds

Digitally delivered Goods are not eligible for returns.

Additionally, the following Goods cannot be returned nor refunded:

  • The supply of Goods made to Your specifications or clearly personalized (custom, customized).

  • Deposits completed for Services.

  • Fees completed for Services.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returns of Goods made through third-party retailers are the responsibility of You and the third-party retailer. Esteelo is not responsible for Returns of Goods made through third-party retailers unless otherwise defined.

Shipping of third-party items is managed through our retail partners directly. Esteelo is not responsible for the shipping of any product purchased through this Style Guide. For questions related to shipping, contact the retail partner directly. Shipping fees may apply.

Returns and exchanges are managed through our retail partners directly. Esteelo is not responsible for the return or exchange of any product purchased through this Style Guide. For questions related to returns & exchanges, contact the retail partner directly. Return and/or exchange fees may apply.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@esteelo.co

Return and Refund Policy of https://esteelo.co.


Terms and Conditions ("Terms")

Last updated: May 1, 2020

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://esteelo.co website operated by Esteelo LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your contact information.

Pricing of any product or service is subject to change.

Subscriptions

Some parts of the Service may be billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring monthly schedule.

Pricing of any Subscription offered is subject to change.

Application

These Terms of Service apply to your use of the Website, any Services you receive from us, and any product you purchase from the Website. These Terms of Service do not apply to your use of any other website operated by any third party.

These Terms of Service apply to any other internet properties, including social media sites, owned or controlled by Esteelo LLC. If you have been directed to these Terms of Service by clicking a link on a website, you should assume these Terms of Service apply to such website.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Esteelo. Esteelo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Esteelo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Access

We reserve the right to withdraw or amend the Website and any Service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website or any Service is unavailable at any time or for any period. We may restrict access to certain parts of the Website, or the entire Website, to users, including registered users.

Changes

We may update the content on the Website, any Service from time to time, but their content is not necessarily complete or up-to-date. Any of the material on the Website or Service may be out of date at any given time, and we are under no obligation to update such material.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. If we make material changes to these Terms of Service, we will notify you through a notice at this link or by other reasonable means.

Intellectual Property Rights

The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms of Service permit you to use the Website (along with any Services you receive from us) for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

You may store files that are automatically cached by your Web browser for display enhancement purposes.

You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.

If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

If we provide social media features with certain content, you may take such actions as are enabled by such features.

YOU MUST NOT:

Modify copies of any materials from the Website.

Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.

Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any Services or materials available through the Website.

Linking to and From the Website, Social Media Features, and Mobile Applications

You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.  

Our Website engages with guests on multiple social media platforms (e.g., Facebook, Twitter, YouTube, LinkedIn, and Pinterest). The Website may provide certain social media features that enable you to: 

  • Link from your own or certain third-party websites to certain content on the Website.

  • Send e-mails or other communications with certain content, or links to certain content, on the Website.

  • Cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not: 

  • Establish a link from any website that is not owned by you.

  • Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.

  • Otherwise take any action with respect to the materials on the Website that is inconsistent with any other provision of these Terms of Service.

We may disable all or any social media features and any links at any time without notice at our discretion. 

You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. 

Third-Party Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. 

Disclaimer of Warranties 

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON THE WEBSITE LINKED TO IT. 

YOUR USE OF THE WEBSITE, ANY SERVICE, ITS CONTENT AND ANY SERVICES, PRODUCTS, OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES, PRODUCTS, OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE OR RELATED SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE, ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. 

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 

Limitation on Liability

IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE OR ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS, GOODS OR PRODUCTS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. 

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 

Indemnification 

You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Website or any Service made available to you, including, but not limited to, your User Contributions and Submissions, any use of the Website’s content, Services, or any goods and products obtained by you through the Website, other than as expressly authorized in these Terms of Service or your use of any information obtained from the Website. 

Governing Law and Jurisdiction 

By using the Website or receiving any Service, you signify your agreement to these Terms of Service. The Website and its Services are controlled, operated and administered entirely within the United States. All matters relating to the Website or any Service, and these Terms of Service and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Service in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration

At Company’s sole discretion, it may require You to submit any disputes arising from the use of these Terms of Service or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying THE LAWS OF THE STATE OF ILLINOIS.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE, THE WEBSITE, ANY GOOD, PRODUCT, OR SERVICE OBTAINED THROUGH THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. 

Waiver and Severability

No waiver by the Company of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms of Service will continue in full force and effect.

Entire Agreement

These Terms of Service and the Privacy Notice constitute the sole and entire agreement between you and ESTEELO, LLC with respect to the Website and its Services supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website and its Services.

Contact Us

We welcome your questions, comments, and all feedback pertaining to these Terms of Service or any other issue with regard to the Website. All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: info@esteelo.co.


Privacy Policy

Last updated: May 1, 2020

Esteelo ("us", "we", or "our") operates https://esteelo.co (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

BACKGROUND

Welcome to Esteelo, LLC website (the “Website”)! You have landed at this page because you visited our Website and clicked the “Privacy” link. The Website is owned, directly or indirectly, by ESTEELO, LLC or its parent (“ESTEELO,” “ESTEELO,” “Company,” “we,” or “us”).

We respect your privacy and are committed to protecting it through our compliance with this privacy notice (this “Privacy Notice”) for the Website including any content, functionality, goods, products, and services offered on or through the Website (collectively, “Services”). This Privacy Notice describes the types of information we may collect from you or that you may provide when you visit the Website and/or use a Service, as well as our practices for collecting, using, maintaining, protecting and disclosing such information.  We have created this Privacy Notice in order to inform you of our firm commitment to safeguarding the privacy and security of information you provide or that we collect via the Website.

ACCEPTANCE OF PRIVACY NOTICE

By accessing or using the Website in any way, including, without limitation, browsing the website that directed you to this page, using any Service, ordering any goods or products or services, submitting any information or content, including your personal information to us via the Website, you agree to and are hereby bound by this Privacy Notice, which is made a part of our Terms of Service (available here). 

 

Please read this Privacy Notice carefully before using the Website or any Service, ordering any good or product.  We will treat any information we collect from you through the Website in accordance with this Privacy Notice.  By accessing or using the website OR any Service, OR ORDERING ANY GOOD OR PRODUCT, you consent to all actions taken by us with respect to your information in compliance with this Privacy Notice.  If you are unwilling to accept the terms and conditions of this Privacy Notice, please do not use the website OR any Service.

 

This Privacy Notice may change from time to time at our discretion, and modifications are effective upon being posted at this URL. It is our policy to post any changes we make to our Privacy Notice on this page.  The date on which this Privacy Notice was last revised is identified at the top of the page.  You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting the Website and this Privacy Notice to check for any changes.

 

If we make material changes to how we treat our users’ Personally Identifiable Information, we will notify you through a notice at this URL or by other reasonable means. Your continued use of the Website or any Service after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

APPLICATION OF THIS PRIVACY NOTICE

This Privacy Notice applies to information collected through the Website or in connection with any Service, including in e-mail, text and other electronic messages between you and the Website (including when you submit forms or documents through the Website). This Privacy Notice also applies to information we collect when you interact with any advertising or applications on third-party websites and services, to the extent (if any) those advertising, or applications include links to our Website. However, this Privacy Notice does not apply to information collected through any other website operated by any third-party.

 ELIGIBILITY AND CHILDREN UNDER THE AGE OF 13

WE DO NOT INTENTIONALLY COLLECT ANY INFORMATION FROM USERS UNDER THE AGE OF 13, AND NEITHER THE WEBSITE NOR ANY SERVICE IS DESIGNED OR INTENDED TO ATTRACT ANYONE UNDER THE AGE OF 13. We do not intentionally collect personally identifiable information from any person we actually know is under the age of 13.  If you are under the age of 13, do not use or provide any information or content on the Website or on or through any of its features, register on any of the Website, sign up for membership, use any Service, use any of the interactive or public comment features that might be made available on the Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use.

If we learn we have collected or received personal information from someone under the age of 13, we will delete that information.  If you believe we might have any information from or about a person under the age of 13, please contact us by sending us an e-mail stating your request to info@esteelo.co or contacting us in writing at the address provided below. 

Use of our Website and any Service is conditioned upon your meeting certain eligibility criteria (see Section titled “Acceptance of these Terms of Service” of the Terms of Service), and by using the Website or any Service, you represent and warrant that you meet all of the foregoing eligibility requirements.  If you do not meet all of these requirements, you must not access or use the Website or any Service.

USERS OUTSIDE THE UNITED STATES

This Privacy Notice and the Terms of Service are governed by United States law and we make no representation that the Website is appropriate or available for use in locations outside of the United States. Translations of the Website into languages other than English (if any) are for your convenience only.

NOTE TO USERS FROM SWITZERLAND AND THE EUROPEAN UNION

In the event you visit our Website from outside the United States, please know that your information may be transferred to, stored, and processed in the United States, where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Notice, and you hereby expressly consent to such collection, transmission and storage.

TYPES OF INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

As you browse and interact with the Website, or use any Service, including placing an order for a good or product, we collect several different types of information about you or your device(s) used to browse the Website. Some of the information we collect is about you but does not identify you individually (“Anonymous Information”); while some of the information is information by which you may be personally identified (“Personally Identifiable Information”). We collect this information: directly from you when you provide it to us; automatically as you navigate through the Website (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies); and from third parties such as, for example, our business partners and affiliates. See below additional information about our collection of Anonymous Information and Personally Identifiable Information.

ANONYMOUS INFORMATION COLLECTED AUTOMATICALLY

As you navigate through and interact with our Website, we automatically collect certain Anonymous Information about your equipment, browsing actions and patterns, including details of your visits to our Website, including traffic data, location data, and the resources that you access and use on the Website, information about your computer and internet connection, including your IP address (a unique string of numbers that is automatically assigned to your computer by your Internet Service Provider), operating system and browser type.

The Anonymous Information we collect automatically is statistical data and does not identify any individual.  It helps us to administer and improve our Website and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches and recognize you when you return to our Website.  We do not collect Personally Identifiable Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. 

The Website is intended for use by residents of the United States only (but are subject to additional geographical restrictions as described in the Terms of Service).  The technologies we use for the automatic collection of Anonymous Information may include:

“Cookies” (or browser cookies) 

As is the case with many websites, our Website uses a technology called “cookies” which are small data files that are downloaded onto your computer.  The use of cookies is standard on the Internet and allows us to tailor your visits to our Website to your individual preferences.  We may also contract with third-party service providers who assign cookies to conduct site tracking for us.  These companies use cookies solely to provide us with aggregate data about traffic on our Website.  Although most web browsers automatically accept cookies, you can change your browser to prevent cookies or notify you whenever you are sent a cookie.  Cookies may be session-based cookies that are removed after a user leaves a website or persistent cookies that are stored on a user’s computer permanently or until the expiration date.  Even without accepting a cookie, you can still access certain of the features on our Website, but some features may not function as intended.  Users can delete cookies via their browser settings.

Web Beacons

Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION PROVIDED BY YOU

We collect Personally Identifiable Information directly from you when you provide it to us and from third parties, for example, our business partners and affiliates. We do not collect Personally Identifiable Information automatically, but we may tie such automatically collected information to your Personally Identifiable Information. See below additional information about our collection of Personally Identifiable Information we collect on or through our Website:

 E-Mail Correspondence and Form Information 

The Website may contain links or forms that can be used to contact us so you can comment, make a complaint, make suggestions and ask questions, register to use our Website, use any Service, post material, or request further services. We may also ask you for information when you report a problem with our Website or a Service.  This includes information provided at the time of subscribing to any newsletter, contributing to any forum, reviews, or comments, or requesting further information about our Services. Your email address is required on these forms so we can answer your questions.  We may put information from email on file and may share or transmit this information with third parties without express authorization from you, in order to provide you with any membership benefits you may receive as a member to our Website.  By providing your email address, you are requesting that we communicate with you in that manner.   To withdraw your request, or to unsubscribe, please contact us by sending us an e-mail stating your request to info@esteelo.co or contacting us in writing at the address provided below.

 Transaction Details

Details of transactions you carry out through our Website may involve third parties who provide services to us. For example, you may be required to provide financial information before placing an order through our Website. When you place an order, you may be required to input your credit card information.  Payments via credit card are handled by our third-party service providers, Stripe, Inc. (“Stripe”), and your credit card details are not stored on our servers. You can learn more about Stripe [here].

Survey Responses and Search Queries

 Your responses to surveys that we might ask you to complete for research purposes.

Newsletters and Other Communications

We offer visitors to the Website the opportunity to sign up to receive newsletters or other email communications from the Website, at your own request.  In order to sign up for these communications, we ask for contact information, such as name and email address.  We also may offer the opportunity for you to receive mailings from our business partners or affiliates that we think may be of interest to you.  You can unsubscribe from these communications at any time through the unsubscribe link in each communication, contacting us via email at info@esteelo.co or contacting us in writing at the address provided below.  For more information about your opt out options, see “Advertisements and Opting Out” found in Section 6 of this Privacy Notice below.

Information Provided by Third-Parties and Third-Party Use of Cookies and Other Tracking Technologies 

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers, including services known as Google Analytics and potentially others (see below for additional information regarding the Google Analytics services). These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personally Identifiable Information or they may collect information, including Personally Identifiable Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

GOOGLE ANALYTICS

Our Website uses Google Analytics to better understand how visitors interact with the Website.  This service provides Anonymous Information including but not limited to data on where visitors came from, what actions they took on the Website, and where visitors went when they left the Website.  We use this information to improve your experience when visiting the Website.  To learn more about this service and how to opt out of data collection by Google Analytics, you can reference Google’s online information regarding privacy and Google Analytics.  We may also work with other business partners to conduct research surveys in order to improve the user experience on the Website.  We encourage you read the privacy statements of these business partners to learn about their data practices.

 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

 

Additionally, we utilize Stripe to process transactions on the Website.  This means that Stripe and its third-party partners will receive your payment card information and other transaction details in connection with any goods or products you order from the Website.  By placing any order on the Website, you hereby expressly consent to our providing Stripe with such information.  Stripe’s use of such information is governed by Stripe’s privacy policy, which you can find here: https://www.Stripe.com/privacy.

USER CONTRIBUTIONS AND SUBMISSIONS

Our Website provides you with the ability to interact with other users and post or submit content published directly to the Website (e.g., user forums, reviews, etc., referred to as “User Contributions and Submissions”). The terms and conditions regarding such User Generated Contributions and Submissions can be found at our Terms of Service. You should be aware that information you choose to publish to our Website can be viewed by anyone, and therefore we encourage you to be mindful about the content you submit (e.g., do not post Personally Identifiable Information, since any other user will be able to see it). 

HOW WE USE THE INFORMATION THAT WE COLLECT OR THAT YOU PROVIDE

The information you share with us or that we collect may be used or disclosed in a few ways:

Anonymous Information: Anonymous Information is used internally for administration, troubleshooting and to help improve the quality of the Website and its design.   We may share such aggregated, non-Personally Identifiable Information, such as demographics, without restriction, including with existing and prospective third-party business partners, researchers and advertisers. 

Personally Identifiable Information: We may disclose Personally Identifiable Information that we collect, or you provide as described in this Privacy Notice.  In all cases, however, we will only use or disclose your Personally Identifiable Information as permitted by law and our agreements with you. Personally Identifiable Information collected by us or provided to us through the Website may be disclosed and used by us and our subsidiaries and affiliates as follows: to our subsidiaries and affiliates; for purposes including administration of the Website; to notify you about changes to our Website or any products or Services we offer or provide through it; to allow you to participate in interactive features on our Website, and communications with you;  to contractors, service providers and other third parties we use to support our business and only for the purposes for which we disclose it to them;  to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of assets of us or our subsidiaries or affiliates, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personally Identifiable Information about our Website’s users is among the assets transferred;  to fulfill the purpose for which you provide it, including processing and delivering any orders for goods, merchandise or products you place;  for any other purpose disclosed by us when you provide the information; or with your consent. 

We may also disclose Personally Identifiable Information if we are required to do so by law or we in good faith believe that such action is necessary to (a) comply with any court order, law or legal process, including to respond to any government or regulatory request; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of the Website; or (d) protect the personal safety or property of our users or the public.  Please note that we may not provide you with notice prior to disclosure in such cases. 

We may use the information we have collected from you to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personally Identifiable Information for these purposes without your consent, an advertiser may assume that you meet its target criteria if you click on or otherwise interact with an advertisement. 

We may also disclose your Personally Identifiable Information to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes. 

ADVERTISEMENTS AND OPTING OUT

We support the right of our visitors to choose.  We strive to provide you with choices regarding the Personally Identifiable Information you provide to us. See below how to control your options. 

Tracking Technologies and Advertising.  Users can opt out of cookies at any time.  You can also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  The Network Advertising Initiative provides instructions and information on how to opt out of communications: http://www.networkadvertising.org/choices/.  Users can use their browser settings to decide whether to turn on and off cookies on the Website.  If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly. 

ACCESS AND CORRECTION

You have a right to know about the Personally Identifiable Information that we hold about you and gathered through the Website, including the right to correct, amend or delete the information that we have on file if it is incorrect. If you wish to exercise these rights, please contact us by sending us an e-mail stating your request to info@esteelo.co or contacting us in writing at the address provided below.

If you delete your User Contributions and Submissions from the Website, copies of your User Contributions and Submissions may remain viewable in cached and archived pages or might have been copied or stored by other users of our Website.  Proper access and use of information provided on the Website, including User Contributions and Submissions, is governed by our Terms of Service.

SECURITY

Although the Internet can never be 100% safe and secure, the Website incorporates safeguards intended to mitigate risk and help protect the security, integrity and privacy of the Personally Identifiable Information we have collected.

We have put in place reasonable precautions to protect information from loss, misuse and alteration, including Secure Socket Layer (SSL) technology. While on a secure page, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer and Mozilla Firefox becomes locked, as opposed to unlocked, or open, when you are just “surfing.” 

The safety and security of your information also depends on you.  Where we provide you with the ability to register an account (see the heading “Account Preferences” under Section 6 above) and where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.  We urge you to be careful about giving out information in public areas of the Website like message boards, forums or classifieds. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the Internet is not completely secure.  Although we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on our Website. 

Depending on the nature of the inquiry, your communications may be discarded or archived.  Please note that your email, like most, if not all, non-encrypted Internet communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us.  For that reason, to protect your privacy, please do not use email to communicate information to us that you consider sensitive or confidential.  If you wish, you may contact us instead via telephone at the numbers provided throughout our Website or at the address below.

EXTERNAL LINKS

The Website may provide links to various websites that we do not control.  When you click on one of these links, you will be transferred out of our Website and connected to the website of the organization that you selected.   You should familiarize yourself with any terms and policies of such third-party website before utilizing such website.

 

We are not responsible for the nature, quality or accuracy of the content or opinions expressed on third-party websites, and such websites are not investigated, monitored or checked for quality, accuracy or completeness by us.

Inclusion of any linked website or services on our Website does not imply or express an approval or endorsement of the linked website or services by us, or of any of the content, opinions, products or services provided on such websites. Even if an affiliation exists between our Website and a third-party website or service, we exercise no control over linked sites or services.

 

Each of these linked sites or services maintains its own independent privacy and data collection policies and procedures.  While we expect our business partners and affiliates to respect the privacy of our users, we cannot be responsible for the actions of third parties.  If you visit a website that is linked to or from our Website, we encourage you to consult that website’s privacy policy before providing any personal information and whenever interacting with any website.

 

SOCIAL MEDIA

Our Website may engage with guests on multiple social media platforms (e.g., Facebook, Twitter, and Pinterest). If you contact us on one of our social media platforms, request guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Notice as well as the privacy policy of the social media platform you use.

 

Social Media Widgets. Our Website may include social media features, such as the Facebook Like button, Google Plus, Pinterest, and Twitter widgets. These features may collect information about your IP address and which page you’re visiting our Website, and they may set cookies or employ other tracking technologies. Social media features and widgets are hosted either by a third-party or directly on our Website. Your interactions with those features are governed by the privacy policies of the companies that provide them.

 

SPECIAL NOTICE TO CALIFORNIA RESIDENTS

Under California Civil Code § 1798.83, residents of the State of California that have provided any Personally Identifiable Information to us have the right to request a list of all third parties to which we have disclosed Personally Identifiable Information during the preceding year for direct marketing purposes.

 

Alternatively, the law provides that if we have a privacy policy that gives either an opt-out or opt-in choice for use of Personally Identifiable Information by third parties (such as advertisers or affiliated companies) for marketing purposes, we may instead provide you with information on how to exercise your disclosure choice options. We qualify for the alternative option and have established this Privacy Notice that provides you with details on how you may either opt out or opt into the use of your Personally Identifiable Information by third parties for direct marketing purposes.

 

If you are a resident of the State of California and request information about how to exercise your third-party disclosure choices, please send a request to info@esteelo.co with a preference on how our response to your request should be sent.

 

Additionally, the California Online Privacy Protection Act requires us to disclose how we respond to “do-not-track” requests from our users. At this time, we do not currently respond to “do-not-track” requests from our users’ browsers.

 ACCOUNT REVISIONS, REVOKING AND DELETING PERSONAL INFORMATION

We welcome your questions, comments and all feedback pertaining to your privacy or any other issue with regard to the Website.

At any time, you may ask us to cease any further use of your email address and direct us to delete any Personally Identifiable Information you have supplied.  Although it is not always possible to remove or modify such information, we will make reasonable efforts to do so.  We cannot delete your Personally Identifiable Information except by also deleting your user account.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  If you have given us information for one of those third parties we mentioned above and we have already passed it on, we may not be able to delete or change the information.

 

In the event that you have given us Personally Identifiable Information in the past and then have second thoughts or want to update it, or if you have any other questions regarding this Privacy Notice or the Website, you may contact us by sending us an e-mail stating your request to info@esteelo.co.

Entire Agreement

These Terms of Service and the Privacy Notice constitute the sole and entire agreement between you and ESTEELO, LLC with respect to the Website and its Services supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website and its Services.

Contact Us

We welcome your questions, comments, and all feedback pertaining to these Terms of Service or any other issue with regard to the Website. All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: info@esteelo.co.